A veteran of the Puerto Vallarta real estate market for over 15 years, Marc Serrao is well-regarded as one of the top Realtors in the Bay of Banderas area. In 2022, he founded Hogar Realtors to create a boutique agency to better serve his clients.

With his unique combination of experience and knowledge, Marc and Hogar Realtors are able to bring a level of expertise and service unlike other agencies as they help guide their clients through the Mexican real estate market.

The Hogar Realtors team all share the common goals of listening to your needs and desires, and working in your best interest with honesty and integrity. We work to provide you with everything you need from the start of the buying or selling process until well after the closing.

Our team includes:

  • Bilingual real estate attorneys
  • Immigration consultants
  • Contractors for remodeling
  • Interior designers
  • Insurance representatives
  • Property managers

We have everything you need to sell or make your transition to a life in Puerto Vallarta smooth while making sure you find the property that best suits your needs, desires, and budget.

Contact us today or visit our office conveniently located in the heart of the Romantic Zone and discover what we can do for you.

Member of AMPI (Mexican Realtors Association)
Member of the Multi List and FLEX Listing System
Member of NAR (National Association of Realtors USA)

I Never Forget That I Am Working With Two Important Things...
My Clients’ Money and My Reputation.

Marc Serrao – Broker/Owner

Marc owned a chain of restaurants (Vitto Italian and Marco’s) and bought and sold properties in Dallas, Texas for 27 years. In 2008, he moved to Puerto Vallarta, bringing his knowledge of real estate, customer service, construction, design, and remodeling with him.

Since then, Marc has worked to provide the best representation and care for his clients by putting together a team of professionals to help them in their purchase or sale and the care of their properties.

Email: [email protected]
Phone: +52 322.182.0422

Harmony and Brad Hudgens

I loved my realtor Marc Serrao with Hogar Realtors Puerto Vallarta

Ron and Donna Thompson

We would like to wholeheartedly recommend Marc Serrao as not only a realtor but a great house designer. We have spent loads of time together touring houses, he is fun to be around and honest about the properties. He was very professional with our buying experience. He is a great asset to P

John Shannon

I realized that here we are about ready to start another Season in Vallarta, unfortunately I did not get to see you when I was down in September to set up the condo. It is now fully furnished and ready for this Winter Season. I’m sure you get requests from new clients asking about your service with other clients. Well I for one, along with other of my friends who have purchased properties thru you, have been more than happy with our dealings. You were recommended by one of them. You were prompt when you picked me up to take me to visit several properties, giving back-ground on each one and explaining the ‘pros and cons’ of the area…shopping..transportation, etc to various places from each one. I am THRILLED with my purchase of the condo I decided on to buy. I look forward to visiting with you when I arrive later this Month. Thanks Marc Serrao for looking after the business with the ‘notario’ and setting up the ‘Trust”. If and when I need more “info” I feel I can call upon you at any time.

John Kennedy

I have to say that Marc Serrao is an amazing realtor. I reached out to Marc 2 years ago by email when we started thinking about buying a place in Puerto Vallarta and we probably spent 4 to 6 months narrowing down locations and options before our arrival to start looking. We had a 1 day pre-meeting at his home followed by a very busy day looking at approximately 8 options. We walked into 1 place and knew it was the place for us and made an offer that day. Our offer was accepted before we left Mexico and closed 4 months later. Marc has now been helping us decorate our vacation home and he is amazing to work with. I have been involved in Real Estate in the US and Marc is one of the best real estate professionals I have ever worked with. He made buying a place in Mexico easier than it was to refinance our condo in San Francisco. Thanks again Marc for making our dreams come true – I wish we were on House Hunters International with you because you were AMAZING.

Hiram Banks

You are amazing Marc Serrao! I admire and respect your approach and integrity! You are one of the best realtors I have ever dealt with, and it shows in how you handle yourself. Thanks for all of your hard work.

David Kamp and Judy Snow

You have represented us for the past 2 years as our realtor. You assisted us in finding a rental when we first moved to PV, and subsequently when we bought our home here. We have always been impressed by your professionalism and positive attitude. As our agent, you always returned phone calls promptly and have been available when we have needed you. During the process of purchasing our home, you always gave us sound advice and acted as our advocate. Your knowledge of local listings and locations is impressive. We would recommend Marc Serrao to anyone seeking your services

Brian Nibler

Marc Serrao guided me through my first international real estate purchase with confidence and professionalism which made the transaction much less anxiety provoking. I would purchase Mexico property with Marc without hesitation.

Bill Williams

Marc Serrao knows Vallarta is honest and does a good job. We recommend him

Carmen Garcia – Real Estate Professional

Carmen is a native of Mexico City and has always loved dealing with people. She has worked as a translator and an English and Spanish teacher, as well as in public relations and international commerce. She worked at the Mexican Embassy in London for 5 years, where she always promoted Mexico as a great destination.

She moved to Puerto Vallarta in 2002, and 2 years later she became a real estate agent. She just joined Hogar Realtors, and she is very excited about this new chapter in her real estate career.

Email: [email protected]
Phone: +52 322.150.6890

Stuart Fairhurst

As Canadians, it was a daunting experience for us buying a place in a foreign country. Finding Carmen was a God-send for us.

When we are looking for a good real estate agent or a contractor, we always look for someone who is genuine, friendly and likeable. We found this in Carmen… and more. We also wanted a Mexican national and someone who is knowledgeable. She was fantastic and knew all the Mexican laws regarding home purchasing. Carmen goes out of her way to help you. And not with just buying a place but with anything. How to pay your bills, Notary issues, where the grocery stores are, etc. She made the process so easy and we didn’t stress out at all. She quickly became our good friend as well.

And when we were ready to buy our second place she was just as helpful as before. We weren’t able to be there for the closing and she even made that process very easy for us.

If you are looking for a professional that you can trust and who will go out of their way to be there for you during every step of the process, then Carmen Garcia is the agent for you. She is a great person who will work for you, and one who you can trust implicitly.

Candace Kepley

I did not know Carmen Garcia when I stepped into her office and she took over in a very efficient way all of my concerns for looking for a property. We found something the very first day and we proceeded into a sale that ended up very favorably for me. Carmen walked me through all of the details before and after the sale including putting the water in my name and the electricity etc. She was efficient and caring and we have since become good friends. I have recommended her to many of my friends as an agent who listens and finds you what you want.

Bernardo Rubinstein

I was introduced to Carmen Garcia by a mutual friend. We had an instant chemistry, and I felt very comfortable with her. I was planning to buy a property to invest on, so I asked Carmen to check for good options. She showed me some properties and when I found “the lot” I was looking for my project, I decided there and then not to look at anything else. Carmen was very helpful during the whole process. I believe she is very professional and caring. Needless to say I trust her opinion and expertise. I will definitely work with her once my project takes off.

Olivia Arana Rodriguez

I want to tell you about what a pleasant experience was for me to sell my condo in Puerto Vallarta, I have to recognize the diligence, advise and support that I received from Carmen Garcia. To be brief, the day I asked her to come to my condo, she was there that same afternoon. I asked her for an estimate on how much I could sell it, she made a comparable with the condo below that was on sale, and we agreed on a listing price. The next day she brought some people to see it, fortunately they liked it y found the price fair, and on the third day I got their offer, which was in the range the condo was worth, Carmen worked on a
contract immediately and we got an accepted offer.

All the coordination was done by Carmen Garcia, quickly and taking care of both her clients who were buying as well as mine being the seller. We got a successful and fair transaction with Carmen´s support. She is such a good element, that most likely I will contact her in case I need a real estate professional.

Vivi Ireta Lino

It had been some years that I have enjoyed living in this beautiful corner of Mexico that is Puerto Vallarta. It is a magical place that I love and doesn´t let me leave, and that is why I decided, with my parents, to buy a beautiful condo. We fell in love with it as soon as my dear friend Carmen Garcia showed it to us. At first, we thought it would be difficult to find it as we wanted something very special, but thanks to Carmen, who knew very well what style we were looking for, it was really easy and very fast. Gracias Carmen.

Denis Staral

Since my nephew owns a home in Puerto Vallarta and we vacation there when we come to town, we were undecided if we would like to purchase our own place. Through dear friends of ours, we were introduced to Carmen Garcia Diaz Leal, who is a close friend and neighbor of theirs.

With the little information we provided her for what we would be interested in, we were amazingly pleased that upon showing us the first property, it was exactly what we wanted. We all went back to my nephew´s home, and signed a contract. Two days later we left for home, leaving all the legal arrangements For Carmen to take care of on our behalf. Thanks to her, everything went very smoothly, and she remained in constant contact with us through email and phone. We plan to move permanently there within a few years, and possibly purchase a bigger home. I definitely would not hesitate to call Carmen to sell and show us more properties.

Familia Camacho

Real estate deals are easier when someone like Carmen Garcia is there for you. We thank her for helping us in the process of purchasing our condo. Her follow-up work was first rate, serious and professional. We met Carmen as neighbors some years ago, saying hello in the street, but not knowing much of each other. We did not know we would end up being real friends thanks to this whole process. We thank Carmen for her support, this has been wonderful to our small new family. Again, thanks for being part of our project of life and we will surely work with you in the future.

Adriana Romero Ronstadt

My experience with Carmen Garcia has left me completely satisfied and happy. She gave me wonderful special attention, she has been totally professional and fluid. Carmen is a committed hard worker and a very warm, understanding and loving human being. I´m happy to say that after working with her we have developed a friendship that will continue to be for a long time. Thank you Carmen.

Alecia Masters – Real Estate Professional

Alecia Masters has been living full-time in Puerto Vallarta since 2016. She is not only an experienced realtor but is also a boutique developer. Her first project in Vallarta was Lofts On Basilio. Alecia listens and understands the needs of her clients from those searching for a rental investment property, second home, or developing your own boutique development. Alecia will be able to find you the perfect property, put you in contact with builders, architects, designers. Alecia has a team of professionals that can assist you with everything in the buying and closing process or the listing and sale of a property. Alecia looks forward to making your Puerto Vallarta dreams a reality!

Email: [email protected]
Phone: +52 322.197.5590

Anibal Rolon

Excellent building. Unit is spectacular over the top. Excellent amenities
Alecia and her connections made an easy closing and exciting experience.
I would never hesitate recommending her team.

Timothy James

Alecia is the best! She put in so much effort, always there to answer my messages pronto. She worked her magic and found me the perfect place in my price range. I recommend her to all my friends because she always has the best listings and is a pleasure to work with.

Nathaniel Gosselin

Alecia was referred to me by some of my local friends in PV and I’m so glad I reached out. She was incredibly helpful throughout the entire process. This was my first time buying property so I was very in the dark and she made everything so simple. She really listened to what I was looking for and did a great job helping me find the perfect condo

Dennis Bowness

Great for advice in real estate

Tyler Patterson

Working with Alecia for our condo purchase in Vallarta was fantastic. Her professionalism, market knowledge, and genuine care made the entire process smooth and enjoyable. More than a realtor, Alecia became a trusted friend, and her local insights have been invaluable. We are thrilled with our new home. There is a reason Alecia is the Queen of Zona Romantica.

Tomas Benda

Alecia was invaluable in helping us with our condo purchase here in PV. Her quick responses to any question or finding someone to help deal with issues was a major source of help when purchasing a property in Mexico from Canada.

I highly recommend her and already have to several friends and connections. If you’re looking for buy property in the Zona, you cannot go wrong with the Queen of Zona Romantica.

Brian Stendel

We had an awesome experience buying a condo in Puerto Vallarta with Alecia. She’s highly professional, full of positive energy, responsive, helpful, and patient. Her support team is rock solid and buying a condo in Mexico from my home in Toronto could not have been easier or smoother. We ended up closing a week ahead of schedule with no surprises. We couldn’t be happier.

Perry Layton

Desire is amazing! The developer spared no expense. The appointments are modern and clean in every unit. The amenities and staff are excellent. Thank you Alecia! You and your team turned a dream into reality.

Raj Ganesan

Alecia was very thoughtful, organized and helpful. She gave us a thorough run through of the various real estate options in PV in our budget: She is very knowledgeable about the various neighborhoods and patiently answered all our questions.

Beth Clark

I can’t say enough about what a wonderful experience it was working with Alecia. From her detailed personal videos of the properties to the final closing experience, she was on top of everything – I couldn’t have asked for a better buying experience. I’d highly recommend Alecia to anyone considering buying a property in PV!

Joseph Barney

Let me tell you how amazing Alecia is! My partner and I were only planning to casually look at a few properties while in town, but after meeting Alecia, we found ourselves closing on the very first property she showed us in less than three months. Alecia is one of those rare gems who has such a talent for what she does that it’s a joy just to watch her in action.

No one knows this market like she does. From start to finish, she made everything incredibly easy. Alecia is responsive, knowledgeable, and proactive. Plus, she’s chic, fabulous, and just plain fun to be around. She’s the total package!

I don’t even watch House Hunters anymore because her YouTube channel is so good. If you’re considering buying property in Vallarta, look no further. Alecia is the best!

francis Ly

We weren’t even looking to buy, but rather just browsing what Zona Romantica had to offer. Got referred to Alecia. One phone call, gave her our unreasonable never-ending list of must haves, she picked us up the next morning, took us to visit the very first place, and the rest is history. She knew exactly what would make us feel “at home”. All boxes were checked and even more. That’s Alecia “Maestro” right there !
Very responsive, very helpful, very knowledgeable and so genuinely good-hearted. Alecia and her team made the entire process seamless, we closed in no time. We love our new home in PV.

Ron Walsh

Alecia was fantastic. Having never even visited PV before, she picked us up drove us around the popular neighborhoods and showed us property in each to give us an idea what our budget would buy. She is very knowledgeable of the area and extremely professional. Highly recommend!

Donna Tschetter

Oh my!! We highly recommend Alecia!! She found us exactly what we were looking for! She’s always quick to answer our questions and keep us in the loop. Alecia made buying here in PV smoothly we are thankful for her Guidance and patience with us!

Alecia Masters

Gabriel Romero and Randy Lee – Real Estate Professionals

Gabriel Agustin Romero and Richard “Randy” Lee are a bi-lingual couple and team who have been helping clients purchase and sell real estate in Puerto Vallarta since 2017 and have been visiting Vallarta regularly since the late 1990’s. Along with their vast experience of working with and helping clients here in Puerto Vallarta buying and selling real estate, they personally have also purchased numerous investment properties here in Puerto Vallarta, Mexico City, San Miguel de Allende and Dallas, Texas. They bring their personal experience and vast knowledge to the table when representing the most important aspect of every deal and that is YOU. This bi-lingual team is well versed on finding you the best deal that will maximize your return on investment or simply find your ultimate dream home.

Email: [email protected]
Gabriel’s Phone: +52 322.227.1740
Randy’s Phone: +1 214.701.5523

Job Gutierrez – Real Estate Professional

Email: [email protected]
Phone: +52 322.236.4650

Roger Dubois – Real Estate Professional

­­­­With over 15 years of invaluable experience in the real estate industry, Roger is a highly skilled professional dedicated to assisting clients in navigating the complexities of property transactions. Throughout his extensive career, he has honed his expertise and developed a deep understanding of the ever-evolving real estate landscape.

Roger’s commitment to providing exceptional customer service has been a cornerstone of his success. By staying well-informed about the latest market trends, statistics, and industry developments, he ensures that his clients receive up-to-date and accurate information, enabling them to make informed investment decisions.

Integrity, professionalism, and a dedication to sustainable practices are core principles that define Roger’s approach to real estate. He believes in building long-term relationships with his clients based on trust and mutual respect. Through his ethical and transparent dealings, Roger strives to exceed client expectations and deliver outstanding results.

Roger has lived in many neighborhoods in Puerto Vallarta, making him an area expert, and has recently moved to Fluvial Vallarta which, with lots of green spaces and walking trails, is perfect for him and his buddy Henry, a poodle that he rescued. The thing that he loves most about Puerto Vallarta is the diversity of its people and neighborhoods, making it a place where you will always feel at home.

Email: [email protected]
Phone: +52 322.139.0285

Roger Dubois

Fernando Garcia – Real Estate Professional

­­­­Fernando is originally from Monterrey, Mexico, and was an Industrial Engineer with an MBA from Tulane University. He is dedicated and fully bilingual with 40 years of professional experience in international sales, operations, real estate and property management.

Fernando has an excellent knowledge and love of Puerto Vallarta along with its many unique characteristics and areas.

As a part of the Hogar Realtors team along with his insight into the real estate market of Puerto Vallarta, Fernando can guide, advise and assist his clients in making the best decisions.

Email: [email protected]
Phone: +52 811.199.7818

Fernando Garcia

Axel Pedraza – Real Estate Professional

7 years of experience in beachfront real estate and I know that there is not a single day that you can’t learn something new. Involved in 80% of sales in beachfront properties on the south coast, such as the Sayan, Sayan Beach and Orchid developments, I have developed a specific set of skills that encompasses the entire client orientation process. Committing to the human side of the business, I never forget my values: honesty, loyalty and rectitude and always focusing on the customer, not the product.

Email: [email protected]
Phone: +52 322.888.5730

Axel Pedraza

Miles Gallardo – Real Estate Professional

Born in Puerto Vallarta with Canadian background, Miles knows the city and the people of Puerto Vallarta. With his focus for over 7 years being aimed at expanding his investors and client’s real estate portfolios by having access to the best available resale and pre-construction deals in the area. In 2024, Mile’s contribution to the real estate community broadens as he launches JONAS ALLAN S.A. DE C.V. which will be dedicated to the construction of new boutique developments in the Puerto Vallarta area, house remodeling/construction and design.

Email: [email protected]
Phone: +52 322.217.3332

Rob King & Serge Khattar

We highly recommend Miles for your home buying needs.  His customer service is second to none!

For being first time investment property owners in Mexico and with a very limited amount time during which we could look at homes while we were visiting Puerto Vallarta, we had a lot of angst about the entire home buying process.   In addition to being concerned about finding a reputable realtor and the language barrier, we also had lots of questions about dealing with sellers, builders and property managers as well as the steps involved in the closing process for non-Mexican citizens.

In came Miles with his can do attitude, perfect English and his wealth of knowledge of the PV real estate market.  He had our entire day mapped out and we were able to look at 9 properties in the span of 7 hours; as we toured each property, Miles highlighted both advantages and disadvantages of each property including rentability, location, views, upcoming construction that could block the view, etc.  He also asked us to keep an open mind as he took us to a new development, again notating the pros and cons of purchasing properties in the pre-construction phase.   We never felt pressure to buy; Miles simply presented the facts and left it up to us to make a decision – something a first time homeowner truly appreciates.

Miles answered all our questions with ease and made us so comfortable with the entire buying process that we made an offer the following day.  After we went back to the US, we stayed in constant communication with Miles, who was always willing to go the extra miles to ensure he is providing amazing customer service.   We lost count on how many times we asked him to visit the construction site and provide us photos of the progress as well as to negotiate with the builder/listing agent on modifications we needed to make to the unit.  Miles did it all with a smile and a positive attitude.

When we went back to PV for our second trip, Miles again offered his time (even on weekends) to drive us around to furniture builders and to get us familiar with the City – something for which we did not have time during our first trip.    As the construction draws near to an end, Miles continue to check on us to make sure we had no questions or concerns.

Miles Gallardo

Brandon Zarazua – Real Estate Professional

Brandon Zarazua from Guadalajara and moved to Puerto Vallarta from a very young age. Brandon has owned and managed restaurants in Puerto Vallarta which created great relations with many local owners and expats. His customer service and detailed attention to his clients has created everlasting friendships with clients that turned to close friends. Brandon’s focus in this past year has been in finding the best opportunities for his investors and clients by connecting with local sellers in the Puerto Vallarta area.

Email: [email protected]
Phone: +52 322.309.4037

Brandon Zarazua

Kevin Victor – Real Estate Professional

Kevin developed a successful real estate career in Toronto, Canada. He has since relocated to Puerto Vallarta, Mexico where he has been helping people find and buy their dream property.

His extensive experience in real estate gives him the ability to manage deals and market properties efficiently.

Kevis’s promise is to give you the best and nothing but the best every day. With a background in hospitality and marketing and a passion for architecture and design, Kevin is a well-rounded Real Estate Professional. His diverse professional background has equipped him with the customer service, relationship and business skills along with an incredible work ethic that ensures each of his clients an exceptional experience (and a few laughs while you’re at it!).

Email: [email protected]
Phone: +52 322.231.1415

Henrik Hancke Nielsen

Kevin is hands down the best real estate agent I’ve ever worked with! From start to finish, he made the entire process of buying our new home smooth and stress-free.

Kevin’s knowledge of the market is unmatched, and his ability to understand exactly what we were looking for was impressive. He was always available to answer our questions, no matter how big or small, and he guided us through every step with clear, concise communication.

What truly sets Kevin apart is his dedication to his clients. He treated us like his top priority, ensuring that we felt confident and informed throughout the process. His negotiation skills are top-notch, and he went above and beyond to make sure we got the best possible deal.

Thanks to Kevin, we are now living in our dream home. If you are looking for a real estate agent who is professional, knowledgeable, and genuinely cares about your needs, Kevin is the one to call. I can’t recommend him highly enough!

Steven Dinsmore

Purchased an apartment this past year with Kevin. It was a great pleasure to work with him. He took the time to show numerous apartments and learned what our preferences were. So much so that the last one was “the one”. He was patient and kind and fun to tour with. Highly recommend using Kevin if you’re looking for a home!

Mychaël Ridley Freitas

I know several real estate agents, but nothing compares to Kevin’s work! His honest approach takes the stress out of the process.

Tommy Venardos

Kevin is a very professional real estate broker that guides his clients through the entire process by giving you all the right information. He will be the one who takes all of your worries away and he gets the work done. 100% would refer Kevin to anyone who is looking to sell or buy.

Daniel Delany

Kevin is a real gem. He was attentive, thoroughly answered all of my questions and helped me feel comfortable with the idea of investing in a foreign country. During negotiations, he made sure that my best interests were protected. I would highly recommend Kevin to anyone who wishes to buy or sell a property in Puerto Vallarta!

Candace Ward

I had a fantastic experience working with Kevin! He’s not only very professional and efficient, but an amazing person to interact with. We purchased our condo below asking and Kevin really went above and beyond to find the perfect home for my partner and I. He was always available to answer all our questions and worked around our schedule to book viewings. I highly recommend Kevin to anyone looking for a friendly and knowledgeable realtor!

Bara Bakhour

Kevin was amazing in helping me navigate the PV market, his insight was valuable and impactful in helping make the right decision.